Right of withdrawel

As a consumer living within the EC, you are not liable to your order within the meaning of § 13 BGB more bound if you revoke within a period of 2 weeks after receiving the goods. The period begins at the earliest with receipt of a detailed cancellation policy in text form. The revocation does not have to contain reasons and can be made in writing (an e-mail, for example to info@kakteen-haage.de) or by returning the goods at our risk. To meet the deadline, the timely dispatch of the revocation or the goods to:

= "font-family: Verdana; font-size: xx-small;"> Kakteen-Haage
Blumenstrasse 68
99092 Erfurt

In the case of an effective cancellation, the mutually received benefits and any benefits (eg interest) surrendered. If you can not return the service received in whole or in part or only in a deteriorated condition, you may have to pay us compensation. This does not apply if the deterioration of the goods is solely due to their examination, as it would have been possible for you in a shop, for example. Incidentally, you can avoid the obligation to pay compensation by not using the item as an owner and refraining from anything that affects its value. Parcel shipping items are to be returned at our risk in the original packaging if possible. We take over the costs of the return of goods, if your order exceeds an amount of EUR 40, - for orders below EUR 40, - you pay the return postage. Please frank the package sufficiently, we will refund you the postage amount then immediately.

Excluded from the return are:
- goods that are made to customer specifications or clearly tailored to personal needs or
- which by their nature are not suitable for return or spoil quickly
- especially live plants,
- software, provided that the supplied data carriers have been unsealed by you
- Newspapers, magazines and magazines.

*: incl. VAT, plus shipping